Share Basics
What Is a Share Registry and What Does It Do?
Understand what a share registry does, how it differs from a broker and when shareholders should contact the registry.
A share registry is an organisation appointed by a company or fund to maintain shareholder records and support communications and transactions. It is not the same thing as a stockbroker.
Maintaining the register
The registry records information such as the registered holder's name, address, quantity held and payment instructions. It may administer issuer-sponsored holdings and interact with share broker records.
Processing shareholder changes
Registries process eligible changes of address, banking details, communication preferences, tax information, deceased estate documentation and off-market transfers.
Managing dividends and communications
Registries help distribute dividends, annual reports, meeting notices and voting materials. Their online portals often let holders view balances and update selected details.
Registry versus broker
A broker facilitates market trading and may sponsor holdings through CHESS. A registry acts for the issuing company or fund and maintains the shareholder record. Depending on whether you have a HIN or SRN, one may be the first contact.
Ready to take the next step?
Not sure which registry holds your shares? Check the company's investor information or contact us with the company name for general guidance.
General Information Disclaimer
This article contains general information only and does not constitute financial, legal or tax advice. Requirements vary between holdings, brokers, registries and personal circumstances. Consider obtaining advice from an appropriately qualified professional.